Back to Home
Privacy Policy

Privacy Policy

Last Updated: April 1, 2026

UnCloned® Media ("we," "us," or "our") operates the UnCloned® Journal application. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our application. Please read this privacy policy carefully. By using the app, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

Personal Information

When you create an account, we collect:

  • Email address
  • Name (first and last)
  • Profile picture (if using Google Sign-In)
  • Phone number (optional)

Journal Content

When you use our app, we store:

  • Journal entries and text content
  • Mood selections and tracking data
  • Voice recordings (temporarily processed for transcription)
  • Photos uploaded to entries
  • AI Coach conversation history

Automatically Collected Information

  • Device type and browser information
  • IP address and approximate location
  • App usage statistics and feature interactions
  • Login timestamps and session data

2. How We Use Your Information

We use your information to:

  • Provide and maintain the journaling service
  • Process voice recordings for transcription (via OpenAI Whisper)
  • Generate AI Coach reflections and insights (via OpenAI)
  • Send you important account notifications
  • Send marketing emails (with your consent, you can unsubscribe anytime)
  • Analyze usage patterns to improve our service
  • Respond to your support requests

3. Third-Party Services

We use the following third-party services:

Google Services

Authentication (Sign-In) and Analytics. Google Privacy Policy

Resend (Email Delivery)

Transactional and marketing emails are sent via Resend's email infrastructure. Resend Privacy Policy

OpenAI

AI Coach reflections and voice transcription (Whisper). Your journal content is sent to OpenAI for processing but is not used to train their models. OpenAI Privacy Policy

Stripe (Payment Processing)

If you subscribe to premium features, Stripe processes your payment. We do not store your credit card information. Stripe Privacy Policy

4. Data Retention

As a journaling application, we retain your data indefinitely to preserve your journal history. Your entries are yours to keep for as long as you maintain your account. If you delete your account, all your data will be permanently deleted within 30 days.

5. Data Security

We implement industry-standard security measures to protect your personal information, including:

  • Encrypted data transmission (HTTPS/TLS)
  • Secure password hashing
  • Regular security audits
  • Access controls and authentication

However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Rights

You have the right to:

  • Access — Request a copy of your personal data
  • Correct — Update inaccurate information in your profile
  • Delete — Request deletion of your account and all associated data
  • Export — Download your journal entries (PDF export feature)
  • Unsubscribe — Opt out of marketing emails at any time

To exercise these rights, please contact us through our support desk.

7. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

UnCloned® Media

Support Desk: www.unclonedsupport.com